Candidates must reside within the Billings Metro area to be considered for this role. Candidates who require relocation will not be considered.

The Facilities Manager is oversees the day-to-day operations of facilities services and serves as the primary liaison with external vendors, including construction, landscaping, maintenance, janitorial and other service providers. This role ensures vendors meet contractual obligations, service-level agreements, and organizational standards while maintaining efficient, safe, and cost-effective facilities operations. The Facilities Manager partners closely with internal stakeholders to manage projects, support organizational growth, and drive continuous improvements in facilities management.

The person taking this role should also have both an aptitude for and a high level of willingness to perform necessary maintenance and repairs within reasonable scope, and roll up their sleeves when necessary. Not every issue requires a vendor to resolve, and in some cases, using vendors may even be less cost-effective. This individual should possess the judgment as to when to make that call to ensure the best possible overall result.

This individual will also need to build and maintain relationships with vendors across the spectrum in small communities that are often underserved by tradespeople. Doing so requires self-awareness and negotiation skills to ensure both the credit union and the vendor are receiving commensurate value in the work being performed.

This role requires frequent in-state travel to branch offices in the Billings Metro area, outlying suburbs, and on the Hi-line. A company-owned vehicle will be provided for use during working hours and for all travel.

Responsibilities:

• Serve as the central point of contact for vendors, including construction, landscaping, maintenance, and service providers.
• Conduct vendor evaluations, audits, and regular performance reviews, escalating concerns as needed.
• Oversee daily operations of physical facilities, including building, office services, and maintenance.
• Ensure work orders, repairs, and service requests are completed in a timely and effective manner.
• Coordinate building maintenance schedules, preventive maintenance, and improvements, working within budget.
• Maintain compliance with local, state, and federal regulations related to workplace safety and building operations.
• Oversee facilities-related budgets, forecasting, and cost controls.
• Through communication and coordination, ensure minimal disruption to business operations during construction and maintenance projects.
• Manage procurement of supplies and equipment as needed

Key Success Criteria:

• Collaboration – ability to work well with other departments and individuals, maintain communication needed to keep the workflow going
• Communication – precise and exact when delivering information, both written and verbal
• Customer Service – respond to requests for service and assistance from both internal and external customers
• Leadership – maintain strong and effective leadership under stressful conditions
• Planning/Organizing – strong organizational and time management skills; ability to organize or schedule other people and their tasks; develop realistic action plans
• Project Management – develop project plans and coordinates projects, completing them on time and within budget
• Safety and Security – observe safety and security procedures, use equipment and materials properly, report potentially unsafe conditions and determine appropriate action
• Teamwork – maintain a positive working relationship with your team members
• Problem-solving Skills – identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions

Qualifications:

• High school riploma or GED required
• Valid and cureent Driver's license with clean driving record
• 5+ years of experience in facilities management with strong knowledge of facilities operations, construction processes, and maintenance functions required
• Proven ability to manage vendor relationships, contracts, and large-scale projects
• Experience with Microsoft Office Suite and ability to use relevant technology tools
• Ability to manage budgets, timelines, and multiple priorities simultaneously
• Bilingual in Spanish highly desirable

Benefits of Working @ Altana:

At Altana, we believe our greatest asset is our people. We hire individuals who are passionate about life, helping others, and growing both personally & professionally. Here’s what we offer: 

• Full-time, salaried position with competitive compensation
• Excellent benefits package, with health premium for employee paid in full
• Generous paid time off - get four weeks off in your first year of employment!
• 10-11 paid holidays per year
• 401(k) plan with up to 8% company contribution
• Performance bonus and gain-sharing programs

And much more!

Altana FCU does not accept solicitations from third-party recruiters, and asks that these parties not contact us regarding this or other roles.